To set up a feedback management system for your organization, you will need to follow these steps:

1. Determine the purpose of the feedback system: The first step in setting up a feedback management system is to determine the purpose of the system. Is it to gather customer feedback, improve employee engagement, or something else? Clearly defining the purpose of the system will help you design it effectively.

2. Identify the stakeholders: Who will be using the feedback system? Will it be employees, customers, or both? Identifying the stakeholders will help you tailor the system to meet their needs.

3. Choose a feedback platform: There are many different platforms available for gathering and managing feedback. Some options include online surveys, feedback forms, and customer relationship management (CRM) systems. Consider the needs of your organization and choose a platform that is easy to use and meets your needs.

4. Set up the feedback system: Once you have chosen a platform, you will need to set up the feedback system. This may involve creating surveys or forms, configuring notifications, and establishing processes for reviewing and responding to feedback.

5. Communicate the feedback system to stakeholders: Make sure that employees and customers are aware of the feedback system and how to use it. Provide clear instructions and make sure that there is a process in place for responding to feedback.