This Privacy Policy describes how Defenzelite Private Limited handles personal information in connection with website enquiries and related business communications.
1. Personal information and enquiries
When you contact us, you may provide your name, email address, telephone number, business details and information about your enquiry or proposed project. Please avoid including sensitive personal information unless its disclosure is necessary and appropriate.
Website enquiry forms prepare a message in your email application; you decide whether to send it. Information in a message you send may be processed to respond to your enquiry and administer related business communications. Website infrastructure may process technical information, including IP addresses and request information, to deliver, operate and protect the website. Technical information may constitute personal information depending on the circumstances and applicable law.
2. Purposes, legal bases and disclosure
Personal information may be processed to respond to enquiries, discuss and provide requested services, manage business relationships, maintain records, protect systems and comply with applicable legal obligations. Where the GDPR applies, an appropriate legal basis is required for each purpose; depending on the circumstances, this may include pre-contractual steps at your request, contract performance, legal obligation, legitimate interests or consent.
Information may be disclosed to service providers supporting relevant business operations or to other recipients where required or permitted by law. Where a project involves personal data, the parties’ responsibilities are subject to applicable law and any relevant data processing agreement.
3. Storage, retention and international transfers
The website is hosted in India. Personal information is retained for the period reasonably necessary for its purpose, applicable legal requirements, record keeping and dispute handling. Security measures should be proportionate to the nature and risks of the information; no method of transmission or storage can be guaranteed completely secure.
Cross-border transfers are subject to applicable law. Where the GDPR applies to a transfer outside the European Economic Area, an appropriate transfer mechanism and safeguards are required unless an applicable exception applies.
4. Your privacy rights
Subject to applicable law and relevant conditions, you may request access to, correction of, or deletion of personal information, or exercise other available rights. Where the GDPR applies, these may also include rights to restrict or object to processing, request portability, and withdraw consent. Withdrawal does not affect the lawfulness of processing before withdrawal. You may also complain to a competent data protection supervisory authority where applicable.
To make a request, contact legal@defenzelite.com. We may need information to verify your identity and understand your request. Rights are subject to applicable conditions, exceptions and legal obligations.
5. Changes and contact
We may update this policy to reflect changes in our practices or applicable law. Material changes will be communicated where required by law. For privacy enquiries, contact legal@defenzelite.com.