Key Change: Improved freelancer-employer satisfaction rates by 40%.
Client Background
UpMyChain, founded in 2019 by Damien Xavier Chapus, is a freelancer marketplace located in Antibes, focused on creating efficient service exchanges.
The Dilemma
Freelancers and agencies struggled to find reliable, user-friendly platforms for effective talent engagement that also ensured transparency and compliance in their transactions.
Our Innovative Solution
We collaborated with UpMyChain to develop a comprehensive platform that facilitates seamless connections between freelancers and businesses. By integrating UMCP points for secure transactions, we ensured that milestones are met before payment, while also implementing a transparent review system that provides genuine feedback post-project completion.
Implementation and Outcome
The platform significantly enhanced user experience and trust, enabling UpMyChain to attract top international talent. With comprehensive tracking and ethical practices, the project led to a 40% increase in satisfaction and allowed freelancers and clients to focus on building productive and lasting partnerships.
Future Prospects
Continued growth is anticipated as the platform adapts to market needs, fostering an environment where freelancers can thrive like a digital superhero in their crafts.