Key Change: Improved freelancer-employer satisfaction rates by 40%.
Client Background: UpMyChain, founded in 2019 by Damien Xavier Chapus, is a freelancer marketplace located in Antibes, focused on creating efficient service exchanges.
The Dilemma: Freelancers and agencies struggled to find reliable, user-friendly platforms for effective talent engagement that also ensured transparency and compliance in their transactions.
Our Innovative Solution: We collaborated with UpMyChain to develop a comprehensive platform that facilitates seamless connections between freelancers and businesses. By integrating UMCP points for secure transactions, we ensured that milestones are met before payment, while also implementing a transparent review system that provides genuine feedback post-project completion.
Implementation and Outcome: The platform significantly enhanced user experience and trust, enabling UpMyChain to attract top international talent. With comprehensive tracking and ethical practices, the project led to a 40% increase in satisfaction and allowed freelancers and clients to focus on building productive and lasting partnerships.